Question 1

What exactly does Mirflow do?

Accepted Answer

Mirflow designs, builds, and operates AI automation systems for your business — from AI receptionists and chatbots to back-office and document automation. We handle the strategy, build, deployment, and ongoing optimization, not just the software.

Question 2

How is Mirflow different from buying a SaaS AI tool myself?

Accepted Answer

Off-the-shelf tools require you to configure, train, and maintain them yourself, and rarely handle more than one narrow task. Mirflow designs a system around your actual workflows, integrates it with your existing tools, and continues optimizing it after launch.

Question 3

How long does it take to go live?

Accepted Answer

Our standard lead follow-up system can go live within 24 hours after we receive access to your lead source, calendar, and messaging tools. Custom voice agents, multiple workflows, complex integrations, or incomplete account access take longer; we confirm that timeline in your quote before work begins.

Question 4

Do I need technical staff to work with Mirflow?

Accepted Answer

No. We handle the technical implementation, integrations, and hosting. Your team's job is to share context about how the business runs — we translate that into a working system.

Question 5

What if the AI doesn't understand a customer's request?

Accepted Answer

Every Mirflow deployment includes clear escalation paths. When the system isn't confident or a request falls outside its scope, it hands off to a human with full context, rather than guessing.

Question 6

How is pricing structured?

Accepted Answer

Pricing is a flat monthly fee based on the number of workflows and conversation volume, not a per-seat or per-agent fee. This means costs stay predictable even as usage grows. See our Pricing page for current tiers.

Question 7

Is there a setup fee?

Accepted Answer

Most engagements include a one-time implementation fee that covers discovery, integration, and training the system on your business — scoped and quoted during your onboarding call based on complexity.

Question 8

Can I cancel or change plans?

Accepted Answer

Yes. Monthly plans can be adjusted or canceled with 30 days' notice. Enterprise agreements follow the terms set in your custom contract.

Question 9

What systems does Mirflow integrate with?

Accepted Answer

Mirflow integrates with most common CRMs, calendars, help desks, and communication platforms out of the box, and we build custom integrations for proprietary or legacy systems as part of enterprise engagements.

Question 10

Can Mirflow work with our existing phone number and tools?

Accepted Answer

Yes. Voice and messaging automations are typically deployed on your existing phone number and channels, so there's no disruption to how customers already reach you.

Question 11

How is our business and customer data protected?

Accepted Answer

Data is encrypted in transit and at rest, access is role-based and logged, and we operate under signed data processing agreements. Enterprise plans include dedicated infrastructure and custom compliance support for regulated industries.

Question 12

Is Mirflow compliant with industry regulations like HIPAA?

Accepted Answer

For healthcare, legal, and financial clients, we configure deployments to align with relevant regulatory requirements, including signed BAAs where applicable. Talk to our team about your specific compliance needs during onboarding.

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