AI support agents
An AI support agent that answers only from your own help pages.
Mirflow builds support agents for small software and e-commerce companies. Answers come from your public help center, cite the source, and go to a human when the agent isn't sure. Local businesses can use their website FAQ.
Try the live example below, built from our own FAQ.
Get a free demo agent built on your help center
Try a live example
This is an example agent running on Mirflow's own FAQ. It matches your question against the FAQ entries and replies with the matching entry, showing which one it used. Ask something the FAQ doesn't cover and it will say it doesn't know and offer a hand-off to a human.
Your demo agent works on the same principle, built on your help center instead of ours.
Mirflow example agent
Example running on Mirflow's own FAQ (15 entries). No AI model; answers are retrieved, never invented.
How it works
- 1
Send your URL
Share the link to your public help center or website FAQ, plus a work email.
- 2
We build a demo on your public pages
We read only your public pages, respecting robots.txt, and build an agent that answers from them.
- 3
You try it on a private link
Ask it the questions your customers ask. See the sources it cites and where it hands off.
Pricing
Free demo agent
Free
A demo agent built on your help center, on a private link. No obligation.
Launch
$1,500 one-time
- Load your full help center and docs
- Add a hand-off to a human
- Install it on your site
Founding offer: Launch for $750 for the first 3 clients, in exchange for being a reference.
Care
$299/mo
- Content refreshes
- Monthly report of unanswered questions
- Fixes
Built to stay on your script
Answers only from your pages
The agent uses your help center, docs, or FAQ. Nothing else.
Sources cited
Every answer shows the page it came from, so customers and your team can check it.
Human hand-off when unsure
If your pages don't cover it, the agent says so and passes the customer to a person.
Public pages only, robots.txt respected
For the demo we read only what you already publish, and we follow your robots.txt.
No customer data for the demo
No logins, tickets, or customer records are needed to build the demo agent.
You control what goes live
Nothing is installed on your site until you approve it, and you choose the pages it uses.
FAQ
These are also the entries the example agent answers from.
+What does Mirflow do?
Mirflow builds AI support agents that answer your customers' questions using only your company's own public help pages. Each answer points to the page it came from, and when the agent isn't sure it hands the conversation to a person on your team.
+What is the free demo agent?
Send us the URL of your public help center (or your website FAQ). We build a demo agent from those public pages and send you a private link so you can ask it real customer questions. The demo is free and there is no obligation to buy anything.
+What does Launch include and cost?
Launch is $1,500 one-time. We load your full help center and docs, add a hand-off to a human on your team, and install the agent on your site.
+What is the Care plan?
Care is $299 per month. It covers content refreshes when your help pages change, a monthly report of the questions the agent couldn't answer, and fixes.
+Is there a founding-client discount?
Yes. The first 3 clients get Launch for $750 instead of $1,500, in exchange for agreeing to be a reference for future clients.
+Where do the agent's answers come from?
Only from your own pages: your help center, docs, or website FAQ. The agent shows the source it used for each answer. If your pages don't cover a question, it says it doesn't know instead of guessing.
+What happens when the agent can't answer?
It says it doesn't know and offers a hand-off to a human, for example by collecting the customer's email for your support team or pointing them to your existing contact channel. With Launch we set up the hand-off that fits how your team already works.
+Who is this for?
Small software and e-commerce companies with a public help center are the best fit. Local businesses can use the FAQ on their website as the source instead.
+What if we don't have a help center?
A clear FAQ page on your website works too. The agent can only be as complete as the pages it reads, so the more of your common questions are written down publicly, the more it can answer.
+Do you need access to our customer data or systems?
Not for the demo. We only read your public pages and we respect robots.txt. No customer data, logins, or system access are needed to build the demo agent.
+Who decides what goes live?
You do. Nothing is installed on your site until you approve it, you choose which pages the agent may use, and you can ask us to remove or change content at any time.
+How long does it take?
It depends on how many pages you have. We'll tell you the expected timing when you send your help-center URL, and the Launch install is scheduled with you once you've tried the demo.
+How is the agent installed on our site?
As part of Launch we install it on your site, typically as a chat widget added with a small snippet. We'll work with whoever manages your website to put it where you want it.
+Do we have to keep paying for Care?
Care is optional and month to month. It keeps the agent's content in sync with your help pages and gives you the monthly unanswered-questions report. Talk to us before cancelling about what happens to the hosted agent.
+How do I contact Mirflow?
Email bobby@mirflow.online, call (949) 422-8674, or find us on Instagram at @mirflow.ai. You can also request a free demo agent with the form on this page.
Still have a question? Email bobby@mirflow.online or call (949) 422-8674.