This is an illustrative example built from typical outcomes Mirflow produces for dentists businesses — used to show how the workflow is structured and the kind of impact it produces.
Where it started
Front-desk staff across four locations spent hours daily on scheduling calls, insurance verification questions, and manual reminder calls — while still carrying a persistent no-show rate that left chairs empty.
What Mirflow deployed
Mirflow deployed an AI receptionist across all locations to handle scheduling, rescheduling, and FAQ calls, paired with an automated SMS reminder sequence tuned to reduce no-shows without feeling impersonal.
The end-to-end workflow
Answer
The receptionist handles scheduling and FAQ calls at every location.
Confirm
New bookings trigger an instant text confirmation.
Remind
A tuned reminder sequence runs 48 and 4 hours before each visit.
Recover
Cancellations trigger automatic outreach to the waitlist.
Answer
The receptionist handles scheduling and FAQ calls at every location.
"Our team stopped playing phone tag and started actually helping the patients standing in front of them."
Illustrative example
Practice Manager, Harborview Dental Group
Services used in this deployment
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